Military Personnel

Community Center
5136 Eagle Drive
Suite K-102
USAF Academy, CO

Customer Support
, Option 2
DSN 333-8766
Career Development
& Force Management
Option 3 or 4

Closed Weekends, Federal Holidays & USAFA Resiliency Days
Mon - Fri  7:30 am - 3:30 pm
Wed - 7:30 am - noon

Retiree Appreciation Day.
First two Wednesdays of the month 1 pm - 3:30 pm. MPF will turn away members if we exceed a threshold of customers due to closing at 3:30 pm.

No Walk-ins Allowed! By Appointment Only!
For questions about your appointment, please contact Customer Support at 719-333-1883 or
send email to the org box at


Common Access Card (CAC)

If you HAVE A CAC, make an appointment by clicking the button below. Select the button under "Site Locator and Appointments." When at the Locator, enter zip code 80840 to find the Community Center ID Card Office. Scroll to the bottom and select "Schedule an Appointment."

Appointments open on the 10th of the month for the following month. If an appointment falls on a weekend it will open the following Monday.

Make CAC Appointment
First time cac holder (pdf)  cac replacement (pdf)


Ritiree/Dependent ID Cards

Retirees AND Dependents are required to use the e-ID Card Renewal Process.

Dependents can renew their ID Cards online. You'll receive an email with pickup instructions in
14-21 BUSINESS days. New Gen ID cards only for;

  • Newly Retired
  • Lost or Stolen
  • Retiree & Dependents
  • If ID has Social Security number

Start e-ID card renewal

Additional RENEWAL Information

ID CARD Appointments are prioritized for Active Duty, DoD and Contractor holder needs. Dependents and retiree ID cards are serviced via the e-ID Card service option.

Make an online ID Card through the e-ID Card Renewal Process.

  • RAPIDS Appointments available for the next month starting on/or after the 10th of each month.
    • Appointments are required unless it is for a CAC Pin Reset or in-processing
    • Other appointments "available" on a case-by-case basis to ensure ZERO Walk-ins if you call or email org box up to 30 days out for an updated CAC ID.

Please see our Checklist prior to making any appointments to ensure you have all required documents. This is an extremely helpful document, as it lists all eligibility requirements.

PLEASE NOTE: All dependents must have a completed form DD 1172-2 which has been signed if their sponsor is not present during the time of appointment. Download DD-1172-2 (PDF) (download to digitally sign)

There are four ways you can accomplish a DD-1172:
  1. Signed digitally by your Sponsor (with a CAC only) and submitted using RAPIDS Self Service
  2. Signed by your sponsor in a DEERS office
  3. Signed by your sponsor and notarized. A wet (written) signature is acceptable
  4. Using a general Power of Attorney

Career Development

Ages 21 - 23 submit an Enrollment Verification Certificate. SEE SAMPLES

Responsible for Retirements, Separations, Outbound Assignments, Promotions, and Retentions: Re-enlistments, Extensions and CSBs.

To contact a Career Development Technician, call 719-333-8766 Option 3.

Force Management

Responsible for Awards and Decorations, Duty Information Updates, Classifications, Evaluations, G-Series Orders, and Adverse Actions.

To contact a Force Management Technician call 719-333-8766, Option 4

Copyright ©2020 10th Force Support Squadron